How to Return an Item

Returning an item is easier than ever! Please follow these steps to start the online return process:

1. Click Here and sign into your account.

2. Click the "My Orders" link from the Order Information tab to see your past orders.

3. Click “Return Item” next to the item you want to return.

4. Provide your return information. Click “Submit Return”.

5. Print your shipping label and follow the included instructions to return your item.

We will also send you a return confirmation via email that includes your return shipping label and return instructions.

If you used Guest Checkout to place your order, please follow these steps:

1. Create anDbshardware account with the same email address you used to place your order.

You can also contact our Customer Care Team and they will assist you with your return.

For more information about returns, please review our Standard Return Policy.